When you’re building up your business it’s really helpful to get hands-on support, to develop your skills, and to meet others who are in a similar position to you.

Our friendly and inspirational events give you advice from trusted professionals on a variety of topics, and cover: starting your business; growth; finance; environmental issues; marketing and sales; and websites and social media.

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How To Positively Influence Your Customers

October 3 @ 9:00 am - 1:00 pm

| Free

Recent advances in understanding how we think and make decisions has opened up a new world of possibilities for businesses to influence customers using behavioural marketing. Customers often don’t make logical choices when deciding to buy our products and services. So what is going on?
In this innovative and interactive half-day workshop you’ll learn how gaining and retaining customers can be much more predictable. You’ll discover how to apply customer behavioural techniques, which will not only help your business grow, they could transform it.
Regardless of the size of your company, by the end of the workshop you’ll have learnt simple techniques to help your business increase the number of new customers and keep existing customers coming back for more.
This workshop is for company owners of small to medium-sized businesses, managing and marketing directors.
Alan Coote (Monogram Media) is a business transformation consultant. He specialises in helping businesses grow by implementing human sciences alongside digital technology. Alan has worked with many well-known companies including the BBC and BAE SYSTEMS. He has founded and sold several businesses and now runs a leading business transformation and marketing consultancy focusing on helping small and medium size businesses.
Josh Alex (Fortune Copilot) Is a broadcaster and behavioural science evangelist. Josh cofounded Fortune Copilot which offers training and advice in business behavioural science to its members. Josh can be heard daily throughout the UK and in Europe, Asia and Australia hosting his own daily business broadcast radio show.

This workshop is completely free and funded by the European Regional Development Fund. It’s delivered by Dorset Growth Hub and WSX Enterprise. It is only open to Dorset, UK registered SME’s and aspiring entrepreneurs within home addresses in Dorset, UK postcodes.

Only one place allowed per business. Please contact the Growth Hub if you wish to reserve a space for another organisation or person.
Please also note that some sectors are not eligible for support on this programme due to Central Government Legislation. These sectors include: *Fishery & Aquaculture, *Primary production, processing and marketing of agricultural products, *Coal, Steel and shipbuilding sectors,*Synthetic Fibres, *Generalised School Age Education, *Banking and Insurance Companies. (*please follow the link for full eligibility guidelines:
Some Retail activities are also subject to ineligibility. Due to any ineligibility, we can only accept those who are eligible into our range of courses and workshops. If you require more information or are unsure if you are eligible for the support we offer, you can call us on 01202 607533 and a member of the Dorset Growth hub team will be happy to help


October 3
9:00 am - 1:00 pm


Hilton Bournemouth
Terrace Rd
Bournemouth, Dorset BH2 5EL GB